Benefits

Becoming a subscriber of CXi is the most effective way to deliver CX excellence for your business. It gives you significant benefits including access to our full data set, training, CX planning, best practice sharing through our CX community and much more. We have a range of packages available to suit different requirements and budgets.

At the core is our unique data set of 72,000 consumer brand evaluations across 170 brands, based on two years of ongoing research. We have standard packages or we can offer a customised subscription to meet individual needs and budgets.

Subscriber benefits include:

  • Data, analysis and insights. Comprehensive analysis and benchmarking of your company’s CX performance including competitor, sector, national and global comparisons
  • Qualitative consumer feedback Specific verbatim by brand
  • CX Planning and action Six Pillar framework planning and design of ‘remark-able’ experiences
  • CXi Community Access to the CXi subscriber community for best practice sharing including webinars, articles and blogs
  • Events Tickets for the CXi annual festival, exclusive breakfast and networking events
  • Training Standard and customised CX Masterclasses run by our CX Academy