Harnessing the Power of the Many – USA Customer Experience Excellence Report 2016 by KPMG Nunwood

Posted by thecxadmin on 10/05/2016

HUS report picere is the latest KPMG Nunwood Customer Experience Excellence USA Report 2016, ‘Harnessing the Power of the Many’. It draws on over 7,500 American consumer interviews and evaluations of 243 brands. We are happy to share their findings with you.