Who are CXi?

Founded in March 2015 by a partnership of CX thought leaders, who believe great brands differentiate themselves by delivering amazing Customer Experiences, enabling your own customers to sell on your behalf. Its founding partners are:

Michael Killeen founder of Dialogue Marketing and Chairman of the Inter Direct Network, the largest global agency network of digital and direct marketing agencies.

Gerard O’Neill is Chairman of Amárach Research. He leads the strategic consulting practice in Amárach, working with senior management teams to create resilient strategies for the future.